We are in shop.maishaep.com offering all Genuine Products. Many of the product comes with brand warranty and some don’t. If there is any warranty for any particular product, it shall be clearly written on the website or on the invoice or there may have the separate warranty card for the different time period. Please bear in mind that Replacement warranty will be only available once for a particular product and during the period if the product got same or other issues from second incidents it will cover as service warranty. In a simple way- Replacement warranty is valid at one time only. We are unable to replace more than one time.
Here is the simple and easy way to get replacement, if there is an issue such as-
Manufacturing fault
OS related fault but NOT for any Apps
If there is no power due to device issue (No warranty for any kinds of accessories. Such as- Remote, Keyboard, Light, Battery Etc.)
If the product is restarting or not running even 60% of its performance.
In general, if there is any product sold with Replacement warranty, It means you will get a new product after inspection and if it qualifies. There is much reason, it may get rejected or not eligible to get a replacement. Here are few reasons for your kind reference-
If there is any physical damage
If there is any burn or similar
If the product is not with the original software or warranty void stickers
If the product used abnormally or such environment which is not supposed to be.
If there is such environment that we don’t have enough product to give a quick replacement, it may take little longer time to get the product as a replacement. If we don’t get the product and if there is no chance to get in near future, we may offer service warranty instead.
Further Reads: If you have other issues with your product or purchase, Please read our details Return Policy for other terms and conditions which may help you better.
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